Coronavirus Update

Update on Tuesday, 24th March 2020

We are responding to the government’s advice given on the evening of 23rd March and will endeavour to remain open for use by essential services and those businesses that are permitted to remain open.

Residential customers should avoid engaging in non-essential travel and therefore should not be visiting their storage unit.

At this time our reception will remain manned during our normal working hours for administrative purposes only. No access will be available to our reception area to minimise any contact between customers and our employees.

New customers will be able to move-in if it is essential.

Our staff have been instructed to maintain social distancing and likewise all customers making essential visits to the storage centre need to follow this protocol.

Please note opening hours may be subject to change at short notice, at times we may have reduced staffing.

For more information on Coronavirus please see: NHS ADVICE

Easter Bank Holiday – Friday 10th April to Monday 13th April

CityStore storage centres will be CLOSED from 7:00pm on Thursday 9th April and will open again at 8:00am on Tuesday 14th April.

We regret that this means there will be no access during this time for any of our customers.

If you have essential access requirements during this Bank Holiday period of closure please call the centre in advance, on the appropriate number below to arrange an alternative access time.

Camden 0207 428 9988

Dunstable 01582 477 700

Aylesbury 01296 330 500

Please do not hesitate to contact your storage centre manager if you have any questions.

Please stay safe, kind regards,

CityStore

FRIDAY, 13th MARCH 2020

The spread of Coronavirus (COVID-19) throughout the world, has raised questions about business continuity.

CityStore are aware many of our customers access our self storage centres regularly, particularly for their own businesses, so we are very conscious we need to take any disruption very seriously.

We would like to assure you that we are closely monitoring advice on how we should deal with the virus, and we will do whatever we can to reduce its impact.

For the time being we are carrying on business as usual.

Our storage centre teams are paying special attention to cleaning surfaces regularly, particularly door handles and our security access keypads.

In the event official advice changes;  it may become necessary for our staff to reduce person to person contact. In this case CityStore has the ability to operate the majority of access and security systems remotely, so we intend to keep the storage centre open hours unchanged.

If we are forced to change our storage centre opening hours, for any reason, we will give all our customers as much advanced notice of any changes as soon as possible. Our phone systems will remain manned during our normal operating hours and will be redirected to staff working from home if necessary.

If you have any questions or wish to discuss the situation in more details please Contact us.

Kind Regards,

CityStore

Share